Independent Travel Agency Reviews

Choosing a travel agent is an important decision. At our reviews centre you can read unbiased reviews about local holiday companies to help you make better choice. If you are already a client, share your positive or negative expirience with others by writing an independent review about your agency on our board.

Latest Reviews

Is my second time of buying ticket from this company. Through one of their consultant name Jack Norman. Words are not enough to describe how great he his. During the first lockdown I was stock in Nigerian each time I call him to find out information on how I will get back he was really helpful.

Excellent service provided by the team. Attentive to detail very personal service provided and highly recommend

I had a fabulous experience using marshall travel. Geraldine and the team were fantastic and even throughout these uncertain times I was given the correct and best advice possible. The whole process from booking to going away to even coming back to the up was seamless and I will most definitely

Girls are very helpful and knowledgeable. Made the whole process very easy

I just have to write about the good customer service that i received from Abraham Khan. He managed to answer to all my questions regarding my dates and my worry about travelling at a time when everyone is anxious about COVID -19. Abraham Khan was quiet knowledgeable about the current COVID

We have had a brilliant service from all the team at Savvi Travel during these very difficult unpredictable times. They have listened to all our wishes and been extremely understanding. We will definitely be booking through them again in the future.

Tristan Scott has been rendering excellent services for a long time. Again, he was wonderful in re-issuing tickets for my in-laws who have overstayed due to the impact of COVID 19.

Absolutely disgusted at American Holidays at the min. I’ve used them many times in the past but I won’t be using them again. My honeymoon was cancelled back in May due to Covid and I was told I could only get a credit note. I sent numerous emails saying that I wanted a full refund but they

Great experience with Olein, I’ve not used a travel agent in a long time but with things they way they are at the moment, it made sense to work with an agent. Olein is hugely knowledgable in what’s going on given the current Covid pandemic and was able to offer me instant advice on where

Just wanted to highlight a fantastic service provided by Abraham. He dealt with our questions/queries promptly and very professionally. I had initially booked fligjts for Zimbabwe in February 2020 to travel August 2020 then covid-19 hit, we thought it best to rearrange as we were travelling

Have booked with American Holidays several times now. The staff are all very knowledgeable and helped us work within our budget giving different options. They also helped with special requests for our two special needs children. Will definitely book again and highly recommend them.

Really want to Travel again soon - Travelled with American Holidays for years and always had a great experience - Tracy in their office has always looked after me excellently. Will definitely Travel with them again as soon as I can fly. Tough times for everyone so let’s be kind to each other.

I couldn't praise the customer service team enough for helping me with my booking from this year to defer it until next August. Kathleen has extremely helpful, she has gone over everything that I had asked her to. She sorted my booking with ease, got the dates that I wanted for next year with

We have booked just over 2 weeks in Thailand in September, as we have no idea if it is going ahead or not, Elaine has been supportive and patient in listening and trying to ease our concerns. When booking our holiday Elaine is took plenty of time making sure she got us the holiday we wanted

We have just booked our 2021 holiday to Aruba with Geraldine and the service she provided was second to none. this included her friendly phone calls and more importantly first class service in providing us with the holiday we wanted down to booking the very seats we asked for on the flight

Geraldine tailor made our upcoming trip to Aruba effortlessly ! Booking, payment options, seat choice all done in a very professional fashion. with so many horror stories around, its like a breath of fresh air to find a professional outfit that is first class ! Many thanks for you services.

I would highly recommend, very helpful and always accommodating. They are always on hand to help with any questions no matter the time. Delighted with the service I received

Our first trip planning and shopping with Cyprus paradise to North Cyprus. Hope to enjoy in September. Their services and attitude is so good and respectful. If you would like to plan a holiday in Cyprus, Cyprus paradise would to go to choice. Their expertise and knowledge is more then twenty

Recently back from holiday and only have good things to say about American holidays support. Professional service, great trouble shooting if any problems arise and amazing value. Will definitely be booking again.

We first used Cyprus Paradise over 20 years ago. Last year we returned to Northern Cyprus and are going again in a couple of months booking again with Cyprus Paradise. They are so helpful, friendly and knowledge, making you feel that nothing is too much trouble. Kathleen and her colleagues

Brilliant staff when i booked Claire was so nice and helpful. She explained everything to me from start to finish. She called me a few days before to make sure I was good to go. Can not recommend this team enough

Helped sort a late deal to Bulgaria had fantastic time all thanks to them and their recommendation

We had a fantastic holiday in portugal. Thank you to Joanne for supporting us with our booking. It was our first ever holiday abroad as i had a fear of flying. But you talked us through everything, then when our tickets were ready, you printed them off and checked us in on line. We were upgraded

I just booked a last minute holiday to Thailand and have to say the service I received from Marshall Travel was amazing! The staff were confident in their knowledge, knew a lot about the resort area and managed to get me a great price for it too! I'm so excited for my holiday and will definitely

I've just been on a 5 day trip to New York. Elaine and her team did a great deal of work to ensure we were able to choose a good Hotel and also ensured flight times were suitable. The end result was we stayed in a great Hotel with excellent staff and had a terrific Holiday. I'm so glad I

Elaine is wonderful (disclaimer : she’s also a friend). She went out of her way to help us find an ideal first family abroad and presented a number of different options that she thought we’d enjoy. We picked one and had a fantastic and unforgettable holiday. Will definitely book through

Very friendly and helpful staff. We would definitely use them again.

Huge thanks to Savvi travel in Olney for all that they did in organising our amazing trip to New Zealand, Australia & the Cook Islands. Particular thanks have to go to Ann Lima who did all the hard work. Nothing was too much trouble. Ann gave us excellent advice, ideas and information. The

Would like to say A Big Thank you to Emma Knight of Savvi Travel for arranging our recent trip to South Africa & Zambia ! From our first meeting to discuss our holiday requirements , Emma delivered in every way ! The trip was organised with perfection and great care taken from The start to

Definitely recommend the service at Burnside travel. The staff are very friendly and helpful. Really go the extra mile !

Thanks for setting us up with a great trip to Croatia!! Hotel was lovely , all flight and transfers were spot on and we got lucky with the weather!!! Loved Croatia!! Hope we can go back to explore some more soon

Can not recommend Olein enough, she has organised most of our holidays. Our whole family have used her services and we would be lost without her. She takes the stress away by sorting it all out, every last final detail. Always there if you have any questions. And can always recommend where

Thank you so much for arranging our holiday to the Maldives. We had a fantastic trip and its organisation from start to finish - transfers, sea planes, special requests for specific rooms and restaurants etc - was first class. We enjoyed every minute of our holiday without any stress. We'll

Yet another fantastic family trip away. Thank you for all the expert advice given and first class customer service for making this trip run smoothly. Looking forward to our next trip in five weeks time.

We recently booked our flights to America through Diamond Travel. Needless to say our plans altered and didn't go completely to the original plan, through circumstances completely out of our and Diamond Travels hands. Olein worked very hard and thanks to her diligence found flights which

I chose a holiday to Cuba with On-The-Beach. There was confusion on the visa requirements and we almost had to pay an additional ?60. The taxi's that they were supposed to arrange never turned up going to and from the resort. Rather than wait months to try and get a refund on the ?80,00 taxi

I booked a Royal Caribbean Cruise with Discover Holidays and was wowed by the service, knowledge and the price of my cruise. Nothing was too much trouble, I asked loads of questions and the consultant was very knowledgable. The best bit was the price - they gave me an offer that no other agent